My brother had his AU XLS V8 ute put in for its 100k service and a new key cut (he only got one when he bought it) at the local Ford dealership. He got charged the grand sum of $766.5. Of this price $220 to get a key cut and coded (labour inc, but no fob), and $208 for spark plugs. Can any one tell me how they (Ford) can justify charging such large amounts of money for things like spark plugs and a key?