The letter quoted as being from Mr. Stevens has spelling and grammatical errors that one would not find in a memo from a Ford exec.
It also makes statements that any manager would think better of. "Sell rejected parts at OEM retail prices"? A Ford exec would come up with something like "maximize revenue streams through environmentally responsible recycling programs".
It's front is as an enviormental program(greenleaf). Now bon is saying that they are going to make an announcement about it tomorrow, I can't wait for that one. I've read two different post from people who have said it's true from personal experience. One said that Ford wouldn't fix their door because they had painted the panel and Ford wouldn't take the part back.