Even with the pandemic there are issues Ford needs to work on. Example Ford has a max limit of $45 a day payout for safety recall rentals. National avg for a rental is $85 a day. You're either stuck waiting for hours to get a rental at reduced rates, or paying out of pocket for a rental. A 50% rental payout increase would make a difference and still be under the avg cost of a rental. Also a buy back option for the vehicles parts are not available for, with the customer chosing to replace the vehicle with another Ford vehicle.
TCM recall
I have been waiting for my TCM for almost 3 months. I am currently without a car and still forced to make payments on my 2012 ford focus. Ford is not offering any sort of rental assistance and informed me that I would have to pay out of pocket for rental expenses which can run anywhere between $1800 and $2000 a month. Why is Ford not doing more to remedy this issue. This is clearly their fault and they should be doing more to help customers in my position. Since I need to get a around I was forced to buy another vehicle just so that I can get to work to pay for this one.
This is why I started a petition with xxxxxxxx asking for to do better.
Petition link removed. There are shortages of many components due to pandemic including new vehicles. Blame the pandemic.
This is why I started a petition with xxxxxxxx asking for to do better.
Petition link removed. There are shortages of many components due to pandemic including new vehicles. Blame the pandemic.
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