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Discussion Starter #1
Hi,
This is my first time using the forum. Hope I get it right!

Firstly to Kevin, Yes, you knock at 12-15 K's is normal ABS Sequencing itself. I agree with the replies, Ford should be able to eliminate it.

I have June '06 build AWD Territory Ghia. It has a consistent knock in the front suspension on uneven road surfaces. My dealer and Ford tell me it is the ball joints and is normal. I don't believe them. Anyone any clues?

Also have constant rattles in the rear cago area. Dealer does not seem to be able to eliminate. Again, any clues?

I would be most grateful.
John Hodges
 

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John, I have an '04 AWD Ghia and can report the same constant rear rattling. I've been through two dealers, and had the tailgate, suspension, plastic trim, seat leather, seat bolts and rear seat base all adjusted with no improvement. Was finally told that it was just the leather trim squeaking against itself, as the problem did not exist in non-leather models. There was simply nothing more they could do, and I should take it up with Ford. When I did so, Ford's response was a polite phone call from a call center to reassure me the dealers had followed correct maintenance procedures. I have now given up, and resigned myself to travelling about in a luxury SUV that jiggles and squeaks like an old ute.
 

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Discussion Starter #4
To the guys who replied to my query about front suspension and rear rattles in the Territory:

Thanks guys for your comments. I too, have more or less decided to just put up with it after a getting no-where with Ford or my dealer. Ford even suggested I ring the customer response centre to discuss the matter. They won't let me talk to the suspension designers.

The whole thing gives me the s---s, especially when you fork out the cash for a top of the line Ghia.

John
 

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fordmech
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Hi guys
I've just joined the forums and read about your concerns. As a Ford mechanic I shouldn't probably be telling you this but, John, your suspension knocks are NOT normal, they could either be coming from your front sway bar links or your lower ball joints, which have been known to fail (read collapse) causing the wheel/hub assy to pivot upwards away from under the car with spectacular results and expensive damage. In any case, have them check by someone who knows what they're doing. There shouldn't be any freeplay at all. Of the 2 ball joints on each arm only the rearmost one fails (the one with the thread pointing up).
The rattles are a bit harder to find due to the amount of components in the rear cargo section but the most common one I come across (and for some reason other mechanics can't seem to work this out) is from the latches on the glass or tailgate. Apply a bit of grease to the strikers and open/close a few times and watch (or hear) the noise go away. I've also seen rattles coming from the third row seat due to dislodged release cables and ill fitting trims.
Hope this helps. Let me know either way. Cheers
marc
 

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Discussion Starter #8
Marc,
Many thanks!! This is the first positive comment I have received from ANYONE in the Ford Heiarchy in twelve months. As soon as I have received some action from someone I will let you know.

Again, thanks.

John H.
 

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Marc, No, the suspension knocks are still there. My dealer reckons it is an operational noise. They also suggested I should take it to a suspension specalist as they don't have the equipment to test it properly. However, they won't pay for it. I've just about given up. I might bite the bullet and spend the cash myself just to prove to them there is a problem. It sometimes grinds away when I go over speed humps these days, so I reckon it is getting worse. I still think it is ball joints. Normal driving on good surfaces, there is not a problem.

The regional Ford engineer agrees there is a knocking noise, but it is not a problem. He also reckons that when a fix comes through "I will be one of the first in line". Yeah. Well, we'll see.
Regards.

John H.
 

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John,
I have problem front right on aug 07 model. Only knocks on short sharp bumps and corrugated road. Ford are looking and looks like determined to fix. I think lots more out there but never reported. Cheers
 

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Discussion Starter #15
G'Day Swamp Donkey,
Many thanks for the info. I have put up with exactly this problem for 18 months and have got no where with Ford. I intend to really hassle them again in the next week or so as I'm due for my 45K service. I'll keep you posted.

Cheers. John H.
 

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John,
I have just returned from metro ford in brisbane. They worked on it for four days and the current situation is We cant fix it. They are seekinf technical advice. I will keep u posted as to developments. They have raplaced shockies and ball joints etc. I reckon there is too much endplay and movementin the diveshaft, but have nbeen told that is not prob. I have compared it to others and it seems to have more. They have confirmed not all do it and i am liasing with Customer relationship centre. Cakll them and tell them 133673.

There is also a turbo that has same problem. it may be you?
Anyway good to hear there are others out there. Together we may resolve this as it drives me nuts.
 

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PS- BS to operationaal problem. Some do it and some dont. I have the ceo of fords address and will be sending a letter. Metroford in Brisbane have acknowleged it is a fault and the CRC is aware and has it on record.

hope that helps
 

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Discussion Starter #18
G'Day Dave
Many thanks for your input.I have my AWD Ghia in for 45K service tomorrow and will raise the matter with the Service Manager. Will keep you posted.
Feel free to send me an email at [email protected] and I will reply.
John Hodges at Kings Langley NSW
 

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Marc,
I said I would keep you posted. Sorry it has taken so long. Car is now just over three years old and suspension knock is still eveident, but not as bad. Ball joints, shock replaced and spring reset. Three dealers acknowledge noise is there but cannot eliminate. Ford says there is nothing to find. Car has been rear ended so will probably get rid of it soon. Regards. John Hodges

Hi guys
I've just joined the forums and read about your concerns. As a Ford mechanic I shouldn't probably be telling you this but, John, your suspension knocks are NOT normal, they could either be coming from your front sway bar links or your lower ball joints, which have been known to fail (read collapse) causing the wheel/hub assy to pivot upwards away from under the car with spectacular results and expensive damage. In any case, have them check by someone who knows what they're doing. There shouldn't be any freeplay at all. Of the 2 ball joints on each arm only the rearmost one fails (the one with the thread pointing up).
The rattles are a bit harder to find due to the amount of components in the rear cargo section but the most common one I come across (and for some reason other mechanics can't seem to work this out) is from the latches on the glass or tailgate. Apply a bit of grease to the strikers and open/close a few times and watch (or hear) the noise go away. I've also seen rattles coming from the third row seat due to dislodged release cables and ill fitting trims.
Hope this helps. Let me know either way. Cheers
marc
 

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Registered
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Hi,
This is my first time using the forum. Hope I get it right!

Firstly to Kevin, Yes, you knock at 12-15 K's is normal ABS Sequencing itself. I agree with the replies, Ford should be able to eliminate it.

I have June '06 build AWD Territory Ghia. It has a consistent knock in the front suspension on uneven road surfaces. My dealer and Ford tell me it is the ball joints and is normal. I don't believe them. Anyone any clues?

Also have constant rattles in the rear cago area. Dealer does not seem to be able to eliminate. Again, any clues?

I would be most grateful.
John Hodges
I have a 2005 Terror (shopping centre car park - who cares?) - just replaced the front lower ball joints and arms myself. Pain when you're 71, but a little application of penetrating oil and a crowbar helped to loosen very tight nuts. Got a new set of ball joints and arms online for $90 (you can buy ball joints alone for about $30 each if you have a press) - took the liberty of removing the rubber boots and checking - four small spots of what looks remarkably like petroleum jelly. I took the liberty of packing the boots with good grease and putting them in the car and greasing every joint while doing it. Already drilled and put grease nipples in the lower end, but next time it will be the inside part so I can reach it with the grease gun more easily. I'll see how they go - the last factory set at huge cost lasted fifteen months (last quote $120 a side and I provide parts) - I say they are just not greased sufficiently at the factory and are therefore bound to fail, but I'll see over the next year or so.
 
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